Help Center

·

Navigating the world of digital assets and cryptocurrency trading can be both exciting and complex. Whether you're new to the ecosystem or an experienced trader, having access to clear, reliable, and up-to-date information is essential. This comprehensive help center is designed to guide you through key aspects of platform operations, trading features, staking opportunities, security practices, and more—ensuring you can make informed decisions with confidence.

Key Platform Updates & Announcements

Staying informed about platform changes, token listings, and service adjustments helps users maintain control over their investments. Recent updates include the listing of AXS, a popular gaming and NFT-related token, reinforcing support for emerging blockchain trends. Additionally, several tokens such as DOT, AR, AVAX, XTZ, and BCHA have seen resumed deposit and withdrawal services following temporary suspensions due to network upgrades or maintenance.

Tokens like FLOW, THETA, IRIS, and CTXC have also experienced short-term suspensions, typically aligned with blockchain-level upgrades or security protocols. These actions reflect standard industry practices aimed at protecting user funds during periods of network instability.

For traders focused on DeFi and yield generation, staking campaigns continue to offer attractive returns. Notable programs include:

These flexible earning options allow users to generate passive income while holding promising digital assets.

👉 Discover how to maximize your crypto earnings through high-yield staking opportunities.

Trading & Margin Features

Huobi supports a wide array of trading functionalities tailored to both beginner and advanced users. Spot trading pairs now include major coins like BTC, ETH, DOGE, XRP, and stablecoins such as HUSD, USDT, PAX, and USDC. The platform has also expanded its offerings by enabling HUSD-denominated trading pairs for high-demand tokens including YFI, SUSHI, AAVE, and DOGE, improving accessibility for stablecoin traders.

Margin trading capabilities have been significantly enhanced:

These tools provide leverage options that empower strategic traders to amplify gains—while also requiring careful risk management.

Grid trading functionality has expanded with the addition of twelve new trading pairs, allowing algorithmic traders to automate buying low and selling high across volatile markets.

Earning & Incentive Programs

Passive income remains a core focus across the platform. The launch of Huobi Earnings introduced structured ways to grow your portfolio:

  1. Flexible Savings – Instant liquidity with daily interest payouts
  2. Locked Staking – Higher APYs in exchange for time-bound commitments
  3. Liquidity Mining – Participate in campaigns by staking BTC/ETH to share mining rewards

Promotional campaigns frequently accompany new listings. Examples include:

Additionally, airdrops have been distributed for tokens like XYM (to XEM holders) and DON (to IOST holders), creating value for long-term holders.

👉 Learn how you can start earning daily returns from your idle crypto holdings.

Security & Risk Management

Security remains paramount. Official announcements regularly warn users about common fraud schemes such as fake customer service accounts, phishing websites, and promises of "risk-free arbitrage." Users are advised to:

The platform also enforces strict verification requirements for margin trading and large withdrawals to prevent unauthorized access and protect user assets.

FAQs are available in multiple languages via the HBDM FAQ section, helping global users understand contract terms, leverage rules, and account management procedures.

Frequently Asked Questions (FAQ)

Q: How do I participate in a staking campaign?

To join a staking program, navigate to the “Earnings” section of your account, select the supported asset (e.g., DOT, MDX), choose a lock-up period if applicable, and confirm your participation. Rewards are typically distributed daily.

Q: Why were deposits or withdrawals suspended for certain tokens?

Temporary suspensions usually occur during blockchain upgrades, hard forks, or maintenance windows. This ensures transaction integrity and prevents loss of funds during network instability.

Q: Can I trade without holding limits?

Yes. The platform has removed holding limits for several tokens including MDX, GRT, BADGER, and BAGS, allowing unrestricted trading volume based on market availability.

Q: What is grid trading?

Grid trading is an automated strategy that places buy and sell orders within a set price range. It profits from market volatility without predicting direction—ideal for sideways markets.

Q: Are there fee discounts available?

Yes. Promotions such as 0% maker fees on HUSD trading zones and discounted loan fees for large USDT borrowers enhance cost efficiency for active traders.

Q: How do airdrops work on this platform?

Airdrops are automatically credited to eligible users who hold qualifying tokens (e.g., XEM for XYM) at the time of the snapshot. No action is required beyond maintaining the minimum balance.

Getting Started & Support Resources

New users benefit from exclusive sign-up bonuses such as receiving 50 free DOGE coins upon registration and deposit. Educational resources include:

Referral campaigns continue to incentivize community growth, with top-tier programs offering multi-tier rebates and long-term earning potential.

👉 Start your crypto journey today with one of the most rewarding onboarding experiences available.

Whether you're exploring spot trading, leveraging derivatives, earning yields through staking, or participating in community events, staying updated through official channels ensures you remain ahead in the fast-moving crypto landscape. Always verify announcements through trusted sources and take advantage of tools designed to boost both security and profitability.