Cryptocurrency exchanges like OKX require users to complete KYC (Know Your Customer) verification and robust security settings to ensure platform integrity, protect user assets, and unlock full trading capabilities. Whether you're using the OKX mobile app or web platform, understanding how to properly verify your identity and secure your account is essential for a safe and seamless trading experience.
This guide walks you through the step-by-step process of completing KYC verification and configuring critical security features on both the OKX app and web version, while highlighting best practices to keep your digital assets protected.
Why KYC and Security Settings Matter
Before diving into the setup process, it's important to understand why these steps are crucial:
- Compliance: KYC helps exchanges comply with global anti-money laundering (AML) regulations.
- Access to Features: Higher KYC levels unlock increased withdrawal limits, advanced trading options, and better access to P2P trading.
- Account Protection: Proper security settings reduce the risk of unauthorized access, phishing attacks, and fund theft.
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Step-by-Step: Completing KYC Verification on the OKX App
The OKX mobile app offers full support for all three KYC levels — LV.1, LV.2, and LV.3 — including video verification.
1. Access the KYC Section
- Open the OKX app.
- Tap the profile icon in the top-left corner.
- Select "Identity Verification" from the menu.
2. Choose Your Verification Level
You’ll see options for:
- LV.1 – Basic Verification
- LV.2 – Advanced Verification
- LV.3 – Video Verification
✅ LV.1: Basic Verification
- Requires only your name and date of birth.
- Fastest to complete — usually approved instantly.
- Limited withdrawal and trading privileges.
✅ LV.2: Advanced Verification
- Upload a government-issued ID (passport, driver’s license, or national ID).
- Take a live selfie for facial recognition.
- Approval typically within minutes.
- Unlocks higher daily limits for deposits and withdrawals.
✅ LV.3: Video Verification (Highest Level)
- Mandatory live video call with an OKX agent.
- You’ll need to present your ID and answer basic security questions.
- Required for maximum trading permissions in certain regions.
- Recommended for users planning large-volume trades or institutional use.
👉 Secure your account today with full KYC verification and unlock premium trading benefits.
Setting Up Security Features on the OKX App
After completing KYC, go back to your profile and tap "Security Settings" to enhance your account protection.
Key Security Options:
- Login Password: Change regularly; use strong combinations.
- Funds Password: Required before withdrawals; set a unique one.
- Email Verification: Confirm your email to receive alerts and reset credentials.
- Google Authenticator (2FA): Generate time-based codes for login and transactions.
- Anti-Phishing Code: Custom code added to official emails so you can verify authenticity.
- Device Management: View active sessions and log out unfamiliar devices.
💡 Tip: Enable all available security layers. Two-factor authentication alone reduces unauthorized access risks by over 90%.
Completing KYC on the OKX Web Platform
While the web interface supports most functions, there are some differences compared to the app.
1. Navigate to Identity Verification
- Visit the official OKX website.
- Log in and click your profile icon in the top-right corner.
- Go to "Identity Verification" under your personal center.
2. Complete LV.1 and LV.2 Verification
Follow the same steps as on the app:
- Enter personal details for LV.1.
- Upload ID documents and submit a selfie for LV.2.
⚠️ Important Note:
The web version does not support LV.3 video verification. To complete this level, you must switch to the OKX mobile app.
Enhancing Account Security via OKX Web Security Center
On desktop, head to "Security Center" from your profile menu.
Available tools include:
- Password Management: Update login and fund passwords securely.
- Email & SMS Bindings: Link multiple contact methods for faster recovery.
- 2FA via Google Authenticator: More secure than SMS-based codes.
- Withdrawal Address Whitelist: Only allow funds to be sent to pre-approved addresses.
- Anti-Phishing Code Setup: Protect against fake support scams.
👉 Maximize your security with advanced 2FA and anti-phishing tools — start now.
Frequently Asked Questions (FAQ)
Q: How long does OKX KYC take to process?
A: LV.1 is usually instant. LV.2 takes a few minutes to several hours depending on system load. LV.3 video verification may take up to 24 hours after the call.
Q: Can I change my name after KYC verification?
A: No — once verified, personal information cannot be changed. If you made an error during submission, contact OKX support immediately.
Q: Is my ID information safe with OKX?
A: Yes. OKX uses bank-grade encryption and strict data privacy policies to protect user information. Your documents are never shared with third parties.
Q: Why can’t I do LV.3 verification on the web?
A: Video verification requires camera access and real-time biometric checks, which are currently only supported in the mobile app for technical and compliance reasons.
Q: What happens if I lose my 2FA device?
A: Make sure to back up your Google Authenticator recovery codes during setup. Without them, account recovery may be delayed or restricted.
Q: Do I need KYC for spot trading?
A: While limited trading is possible without full verification, completing at least LV.1 is recommended to avoid restrictions on deposits, withdrawals, and customer support access.
Best Practices for Long-Term Account Safety
Even after completing KYC and setting up security tools, ongoing vigilance is key.
✔️ Regular Maintenance Tips:
- Review login activity weekly.
- Revoke unused API keys.
- Never share your recovery phrases or passwords.
- Avoid public Wi-Fi when accessing your account.
- Use a dedicated email address for crypto accounts.
✔️ For High-Value Accounts:
Consider enabling:
- Hardware 2FA (like YubiKey)
- Multi-signature wallets
- Withdrawal delays (cooling-off periods)
Final Thoughts: Stay Verified, Stay Secure
Completing KYC and securing your OKX account isn’t just about compliance — it’s about taking control of your financial safety in the digital world. With higher verification levels come greater access, better P2P trading opportunities, and peace of mind knowing your funds are protected by multiple layers of defense.
Whether you're new to crypto or scaling up your trading strategy, investing time in proper setup pays off in security, functionality, and trust.
👉 Take full control of your crypto journey — verify your identity and strengthen your security now.
By following this guide, you’ve taken critical steps toward becoming a safer, smarter participant in the global cryptocurrency ecosystem. Remember: in the world of digital assets, your security is your responsibility.