Verifying your identity on digital platforms is no longer optional—it's a foundational step for security, compliance, and access to financial services. Whether you're new to online exchanges or upgrading your account privileges, understanding the individual verification process is essential. This guide breaks down everything you need to know about KYC (Know Your Customer), required documents, common issues, and best practices to ensure a smooth and successful verification.
What Is KYC and Why Does It Matter?
KYC (Know Your Customer) is a regulatory requirement used by financial institutions and digital asset platforms to confirm the identity of their users. It helps prevent fraud, money laundering, and other illicit activities by ensuring that each account is tied to a real, verified person.
When you undergo individual verification, you’re not just complying with rules—you’re also protecting your own assets. Verified accounts benefit from higher withdrawal limits, enhanced security features, and access to advanced trading tools.
👉 Discover how fast and secure identity verification can unlock your account’s full potential.
Step-by-Step: How to Verify an Individual Account
The individual verification process typically involves three core steps:
- Submit Government-Issued ID
Upload a valid passport, driver’s license, or national ID card. Make sure the document is clear, unaltered, and within its validity period. - Provide a Selfie with Your ID
Take a current photo of yourself holding the ID. Your face must be fully visible, and the ID details should be legible. - Submit Proof of Address (POA)
This can include a recent utility bill, bank statement, or government-issued letter showing your name and residential address. The document should be no older than three months.
Once submitted, most platforms review your documents within minutes to 24 hours. However, complex cases may require additional checks.
Common Reasons for Verification Failure
Even with accurate information, verification can fail for several reasons:
- Blurry or cropped images – Ensure all edges of the ID are visible and text is readable.
- Expired documents – Double-check expiration dates before uploading.
- Name mismatch – The name on your ID must exactly match the one registered on your account.
- Inconsistent lighting or glare – Avoid shadows or reflections on the ID surface.
- Use of screenshots or edited photos – Only original photos taken in real time are accepted.
If your submission fails, don’t panic. Most platforms allow re-submission after corrections.
Understanding Source of Funds (SoF) and Source of Wealth (SoW)
As part of enhanced due diligence, some users may be asked to provide documentation for Source of Funds (SoF) and Source of Wealth (SoW).
- Source of Funds (SoF) refers to where the money used in a transaction came from—such as salary, investment returns, or business income.
- Source of Wealth (SoW) looks at the broader picture: how you accumulated your total net worth over time.
Accepted documents include:
- Pay slips or employment contracts
- Tax returns or audit reports
- Bank statements showing regular deposits
- Business ownership proof or dividend records
These checks are standard for high-value transactions and help maintain platform integrity.
Updating Your Country of Residence
If you're relocating to a country within the European Economic Area (EEA) or another regulated region, you may need to update your residency information. This often triggers a re-verification process due to differing legal requirements.
Be prepared to:
- Submit new proof of address from the updated country
- Confirm tax residency status
- Revalidate your identity documents under local regulations
Changes in residence can affect available services, so it's important to complete updates promptly.
Best Practices for ID and Selfie Photos
To increase your chances of first-time approval:
- Use natural lighting—avoid flash or dark shadows
- Place your ID on a flat, contrasting surface
- Take the selfie in real time; no printed photos or screens
- Remove hats, sunglasses, or anything obscuring your face
Remember: authenticity matters. Automated systems detect manipulated images instantly.
👉 See what makes a perfect verification photo—and avoid common mistakes.
Frequently Asked Questions (FAQ)
Why am I being asked to confirm my personal details again?
Periodic re-verification is a standard security measure. It ensures your information remains accurate and protects against identity theft, especially after long inactivity or suspicious login attempts.
How long does identity verification take?
Most verifications are completed within 5 to 30 minutes. In rare cases involving manual review or additional documentation, it may take up to 24 hours.
What documents are accepted as proof of address?
Utility bills (electricity, water), bank statements, tax assessments, and government-issued letters are commonly accepted. They must be recent (within 90 days), show your full name and address, and come from an official source.
Can I change my verified name later?
Name changes are possible but require legal documentation such as a marriage certificate or court order. Contact support directly for guidance on updating personal information post-verification.
What if my country isn’t supported?
Some countries have regulatory restrictions that limit platform access. Check the service availability page for up-to-date coverage. Alternative identity verification methods may be available depending on your region.
How do I disable cloud sync on my authenticator app?
For security reasons, it's recommended to turn off cloud synchronization in apps like Google Authenticator or Microsoft Authenticator. Go to your phone’s settings > Google/Microsoft account > Sync > disable sync for the authenticator app. This prevents backup codes from being stored online.
Final Tips for a Smooth Verification Experience
Start with high-quality scans or photos. Use a scanner or document mode on your smartphone camera for best results. Ensure all four corners of your ID are visible and that no part of the text is cut off.
Avoid using filters or editing tools—these can invalidate submissions. And always double-check that the information you enter matches your documents exactly.
👉 Get verified in minutes and start trading with confidence today.
By following these guidelines, you’ll not only pass verification quickly but also build a more secure and trustworthy digital footprint. Whether you're managing crypto assets, trading derivatives, or simply securing your account, individual verification is the first step toward financial empowerment in the digital age.
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