If you're participating in an OKX user satisfaction survey or related promotional campaign, it's essential to understand the terms that govern your involvement. These Onshore User Survey Terms and Conditions (the "Terms") apply to all eligible users of OKX’s services and outline the rules, eligibility criteria, rewards, and important disclaimers associated with survey participation. Whether you're based in Europe, the United States, Australia, or another supported region, this guide ensures you’re fully informed before taking part.
👉 Discover how to qualify for exclusive rewards by joining OKX surveys today.
Eligibility and Promotion Period
The promotion begins on the specific date and time outlined in the official communication for each individual campaign (the "Promotion Period"). Participation is open only to users who meet the onboarding and verification requirements of their respective OKX entity.
A limited number of eligible participants—specifically, the first X users as defined per campaign—who complete the survey during the Promotion Period will receive a specified reward (the "Gift"). Availability is strictly on a first-come, first-served basis, with a maximum of 100 eligible participants qualifying across most campaigns.
To be considered eligible:
- You must be an onboarded user of the applicable OKX service provider in your region.
- You must successfully complete advanced identity verification on OKX.
- Only one gift per recipient is allowed.
- Sub-accounts are not eligible to participate or claim rewards.
Regional Service Providers and Jurisdictional Terms
OKX operates through multiple licensed entities worldwide, each serving specific geographic regions. Your eligibility and applicable terms depend on your jurisdiction and the local entity managing your account.
OKX Europe
OKX Europe refers to OKCoin Europe Ltd, a Malta-registered company licensed by the Malta Financial Services Authority (MFSA) as a Crypto-Asset Service Provider (CASP). This does not constitute investment advice or an offer to buy, sell, or hold digital assets. Users should refer to the OKX Terms of Service for EEA for full details.
OKX US
Operated by OKCoin USA Inc., a Delaware corporation and federally registered money service business (NMLS ID: 1767779), OKX US serves residents of approved U.S. states and territories. Not all crypto products are available in every state. U.S. users are prohibited from accessing foreign OKX platforms. Full terms can be found here.
OKX Australia
Services are provided by two Australian entities:
- OKX Australia Pty Ltd (ABN 22 636 269 040) – for digital currency exchange.
- OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035) – for derivatives and margin trading, available only to wholesale clients under the Corporations Act 2001.
Information provided is general and not personal advice. Review the Australia-specific Terms of Service for compliance details.
OKX Dubai
OKX Middle East Fintech FZE is licensed by the Virtual Assets Regulatory Authority (VARA) in the UAE (VASP Reference: VL/23/12/003). It offers virtual asset exchange, management, investment, and lending services. This activity is not an offer to U.S. persons or those in restricted jurisdictions. See the Middle East Terms of Service for more.
Other Regional Entities
- OKX Bahamas FinTech Company Limited: For Mexican residents registered between Nov 16, 2022 – Aug 28, 2023, and institutional users from Aug 29, 2023 onward.
- OKX Brazil: Operated by OKX Serviços Digitais Ltda., serving Brazilian users registered on or after June 15, 2023, including migrated legacy users.
- OKX Singapore: Provided by OKX SG Pte. Ltd. for Singapore residents registered on or after October 13, 2023.
- Aux Cayes FinTech Co. Ltd: A Seychelles-based entity serving all other eligible global users.
👉 Learn how regional regulations impact your access to OKX rewards programs.
Important Disclaimers and Risk Warnings
Participation in any OKX survey or promotion does not constitute:
- Investment advice or recommendation
- An offer or solicitation to buy, sell, or hold crypto/digital assets
- Financial, accounting, legal, or tax advice
Cryptocurrencies, stablecoins, NFTs, and other digital assets are subject to extreme market volatility and carry a high degree of risk. They can lose value rapidly—and even become worthless. You should never invest more than you can afford to lose.
All trading on the OKX platform is subject to trading fees, which vary based on your user tier. For detailed fee schedules, visit the official fee page.
Historical performance is not indicative of future results. Always consult with qualified financial, tax, or legal professionals before making decisions involving digital assets.
Reward Distribution and Tax Responsibilities
Rewards will be distributed within 21 days after the Promotion Period ends. However, please note:
- The value of the Gift may fluctuate due to market changes between awarding and withdrawal.
- All applicable taxes, network fees, and related expenses are the sole responsibility of the recipient.
- OKX reserves the right to modify these Terms at any time, exclude participants, or cancel the promotion without notice.
- OKX is not liable for technical errors, omissions, or losses arising from participation.
For full transparency, users should also review the main OKX Terms of Service.
Frequently Asked Questions (FAQ)
Q: Who can participate in the OKX user survey?
A: Eligible users must be onboarded with their regional OKX entity, have completed advanced identity verification, and respond during the active Promotion Period.
Q: Can I participate using a sub-account?
A: No. Only primary accounts are eligible. Sub-accounts cannot join or receive rewards.
Q: Are there restrictions based on country of residence?
A: Yes. Users from certain jurisdictions may be excluded due to regulatory requirements. Please check your local entity’s Terms of Service for confirmation.
Q: When will I receive my reward?
A: Rewards are distributed within 21 days after the campaign ends, assuming eligibility is confirmed.
Q: Is the reward value guaranteed?
A: No. If the reward is in crypto, its value may change due to market volatility before you withdraw it.
Q: Do I need to pay taxes on my reward?
A: Yes. Any tax obligations related to receiving or using the Gift are your responsibility.
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By understanding these Terms and your responsibilities, you can confidently engage with OKX’s user initiatives while staying compliant with regional regulations and risk-aware in your digital asset journey.