The world of decentralized finance (DeFi) and blockchain technology is evolving rapidly, with non-custodial digital wallets like the OKX Web3 Wallet playing a pivotal role in enabling user control over digital assets. This user agreement outlines the terms governing your access to and use of the OKX Web3 Wallet service—offering clarity, transparency, and legal protection for both users and service providers.
By using the OKX Web3 Wallet, you acknowledge that you have read, understood, and agreed to be legally bound by this agreement, including all its sections related to usage, responsibilities, risks, and intellectual property. If you do not agree with any part of these terms, you must refrain from accessing or using the service.
This document serves as a supplement to the broader OKX Service Terms. In the event of any conflict between this agreement and the general service terms, the provisions herein shall prevail. All undefined terms carry the same meaning as defined in the main OKX Service Terms.
1. Understanding the Service
What Is the OKX Web3 Wallet?
The OKX Web3 Wallet is a non-custodial digital wallet interface designed to support multi-chain and multi-platform accessibility within the Web3 ecosystem. It enables users to securely manage their digital assets, interact with decentralized applications (DApps), participate in DeFi protocols, and execute asset swaps across various blockchains.
👉 Discover how seamless blockchain access can transform your digital asset experience.
Key features include:
- Secure digital asset management
- Real-time display of exchange rates and transaction data
- Integration with third-party DApps and blockchain networks
- Tools supporting the operation of the OKX Web3 ecosystem
It’s important to understand that while the wallet provides a powerful interface, OKX does not hold, control, or manage your private keys or assets. You retain full responsibility for your funds at all times.
Creating, Importing, or Linking a Wallet
When you first create, import, or link a wallet through the OKX platform, you will be prompted to accept this User Agreement. Your acceptance constitutes binding consent to all terms outlined herein.
You assume complete liability for all actions taken via your wallet—including unauthorized transactions—even if they result from loss of private keys or phishing attacks. OKX cannot reverse transactions or recover lost credentials, as it has no access to your wallet due to its decentralized nature.
Legal Use and Compliance
You agree to use the OKX Web3 Wallet solely for lawful purposes. Depositing illicit funds or engaging in prohibited activities violates this agreement. You must also comply with all updates to this agreement, risk disclosures, operational guidelines, and other policies published by OKX from time to time.
2. Fees and Financial Responsibility
Miner Fees
All blockchain transactions incur miner fees (also known as gas fees), which are paid directly by you to the respective network. These fees vary based on network congestion and transaction complexity and are not collected or controlled by OKX.
Third-Party Protocol Fees
Using DeFi platforms or cross-chain bridges may involve additional fees imposed by third-party protocols. You are fully responsible for understanding and paying these charges when interacting with external services through your wallet.
Service Fees
OKX may charge a service fee for certain functionalities provided through the wallet—such as transaction facilitation or premium tools. This fee could be a percentage deducted from your transaction amount. Fee structures are subject to change and will be published on the OKX platform.
3. Ownership and Intellectual Property
Limited Use Rights
While OKX does not claim ownership over your digital assets or user-generated content, you grant OKX a global, royalty-free license to use, store, and display any content you upload or transmit through the service—including metadata associated with wallet interactions.
This license allows OKX to operate and improve the platform while respecting user autonomy.
Intellectual Property Protection
OKX complies with the U.S. Digital Millennium Copyright Act (DMCA) and similar international standards. If you believe your intellectual property has been infringed upon within the service:
Submit a formal notice including:
- Identification of the copyrighted work
- URL or location of the infringing material
- Contact information (full legal name and email)
- A sworn statement affirming good faith belief in infringement
- Your physical or electronic signature
Upon receipt, OKX will review the claim and may remove content or suspend repeat infringers.
Note: Notifications may be shared with affected parties to facilitate dispute resolution.
4. Risk Disclosure: Know Before You Connect
Blockchain technology involves inherent risks. The following disclosures highlight key areas of potential exposure:
Transaction Delays and Finality
There may be delays in receiving assets due to network congestion. Once displayed in your wallet, balances are considered final. OKX assumes no liability for timing discrepancies.
Address Errors
Sending assets to an incorrect address results in permanent loss. Always verify recipient addresses carefully. OKX is not responsible for user errors in inputting wallet addresses.
User Responsibility for Security
Losses resulting from:
- Forgotten passwords or lost private keys
- Compromised devices or phishing attacks
- Misuse of recovery phrases
are entirely your responsibility.
👉 Learn how proactive security habits can protect your digital wealth.
Third-Party Risks
You may interact with third-party blockchains, DApps, websites, or services (“Third-Party Materials”). While OKX may display or link to them for convenience:
- These services are independent entities
- OKX does not endorse, monitor, or guarantee their safety
- Losses due to smart contract bugs, hacks, platform shutdowns, or fraud are not recoverable through OKX
You use third-party platforms at your own risk.
System Disruptions
Service interruptions may occur due to:
- Maintenance schedules
- Cyberattacks or technical failures
- Government regulations
- Force majeure events (e.g., natural disasters)
In such cases, transaction execution may be delayed or fail. OKX disclaims liability for losses arising from system unavailability.
5. Prohibited Activities
To maintain platform integrity and fairness, OKX strictly prohibits:
- Market manipulation or insider trading
- Exploiting bugs or vulnerabilities
- Infringing on others’ privacy or intellectual property
- Engaging in illegal or harmful activities
- Violating applicable laws
OKX reserves the right to suspend accounts, cancel transactions, or report suspicious behavior to authorities without prior notice.
6. No Warranties
The OKX Web3 Wallet and all associated content are provided “as is” and “as available.”
No express or implied warranties are given regarding:
- Accuracy of data
- Functionality of features
- Value or legitimacy of digital assets
- Continuity of service
All digital asset transfers occur on a “buyer beware” basis.
7. Limitation of Liability and Indemnification
You agree to indemnify and hold harmless OKX from any third-party claims arising from your use of the service.
In return:
- OKX’s total liability is capped at the service fees collected from you in the past 12 months
- OKX is not liable for indirect, consequential, punitive, or incidental damages—even if advised of potential harm
Some jurisdictions do not allow such limitations; therefore, these exclusions may not apply universally.
8. Governing Law
This agreement is governed by the laws of Singapore, without regard to conflict-of-law principles.
9. Dispute Resolution
Mediation First
Any dispute must first undergo mediation through the Singapore International Mediation Centre (SIMC) under its current rules.
Binding Arbitration
If unresolved within 90 days (or an agreed extension), disputes proceed to binding arbitration via the Singapore International Arbitration Centre (SIAC).
Key arbitration terms:
- Seat: Singapore
- Language: English
- Panel: Three arbitrators (one chosen by each party; third appointed by SIAC)
- Confidentiality: All proceedings remain private
- Finality: Arbitration awards are enforceable globally
You waive the right to participate in class-action lawsuits or representative proceedings against OKX.
10. General Provisions
By using the service, you confirm:
- You’ve read and accepted all terms
- You’re legally permitted to use the service
- You’ll monitor updates posted on the OKX website
OKX may modify this agreement at any time by updating the “Last Updated” date. Continued use constitutes acceptance of changes.
In case of conflict between language versions, the English version prevails.
Frequently Asked Questions (FAQ)
Q: Does OKX hold my private keys?
A: No. The OKX Web3 Wallet is non-custodial—you retain full control over your private keys and recovery phrases. OKX cannot access or recover them for you.
Q: Can I get a refund if I send crypto to the wrong address?
A: Unfortunately, no. Blockchain transactions are irreversible. Always double-check recipient addresses before confirming transfers.
Q: Is my data shared with third parties?
A: Your wallet data remains private unless required by law. However, transaction details are recorded on public blockchains by design.
Q: What happens if a DApp I use gets hacked?
A: As OKX only provides access—not control—over third-party applications, losses incurred due to external breaches are not compensable by OKX.
Q: How often are fees updated?
A: Service fees may change periodically. Updates are published on the OKX platform with appropriate notice.
Q: Can I use the wallet without an OKX account?
A: Yes. The OKX Web3 Wallet can be used independently as a standalone non-custodial wallet without linking to a centralized exchange account.
👉 Secure your digital future—start exploring Web3 with confidence today.